FAQ

Got questions? We've got answers!

Our FAQ section addresses your most common questions, providing clear, concise answers to help you understand how CarbonHRM can benefit your business.

What is CarbonHRM?

CarbonHRM is a Human Resources Management and Payroll Platform designed specifically for churches. It combines payroll, timekeeping, and HR management into one comprehensive solution.

What makes CarbonHRM different from other payroll applications?

CarbonHRM is tailored to address churches' unique payroll and HR needs. It includes specialized features such as handling housing allowances for pastors, managing complex tax situations, and fully integrating with HR processes.

Can I schedule a free demo meeting with the CarbonHRM team to explore this platform more?

We are currently taking names and gathering interest in CarbonHRM. We will begin scheduling demos in September 2024 on a first-come-first-served basis. We encourage interested organizations to plan for a start in January 2025. Given the complexity of tax reporting when switching payroll providers mid-year, this timing will allow for a smooth transition from your existing payroll provider to CarbonHRM.

Why was CarbonHRM developed?

CarbonHRM was developed in response to specific issues that churches faced with existing payroll solutions. Issues included incorrect tax calculations, lack of attention from providers, and problems with W-2 generation.

What payroll issues does CarbonHRM solve?

CarbonHRM addresses several payroll issues:

• Correct calculation and categorization of payroll and taxes
• Proper handling of housing allowances and other church-specific tax exemptions
• Accurate W-2 generation
• Better responsiveness and support compared to other providers

How does CarbonHRM handle complex tax situations for pastors?

CarbonHRM accommodates various tax exemptions, such as housing allowances and Form 4361 for pastors. It ensures that taxes are calculated correctly based on the specific exemptions applicable.

We follow GrowLeader's methodology of prepaying full-time employees. Can CarbonHRM support this model?

CarbonHRM was specifically designed to work with churches whose payroll model follows the "prepay employees for the coming month" methodology.

Can CarbonHRM manage both part-time and full-time employee payroll?

Yes, CarbonHRM can manage both part-time and full-time payrolls. It smoothly handles transitions between these statuses, including accounting for the prepay methodology and ensuring accurate and timely payments.

What HR functions are integrated into CarbonHRM?

CarbonHRM includes comprehensive HR functions such as:

• HR document and form storage
• Customized onboarding processes
• Integration with annual review processes
• Complete control over payroll and tax details

Does CarbonHRM support mobile access for timekeeping?

Yes, CarbonHRM features a mobile application that allows employees to clock in and out, submit timesheets, and receive reminders. Managers can also review and approve timesheets via the app.

How does CarbonHRM ensure accurate timekeeping?

CarbonHRM's time entry app includes a geofencing feature to ensure employees clock in and out only when they are physically at the designated work location, preventing fraudulent time entries.

Why should I choose CarbonHRM?

CarbonHRM can handle your unique payroll needs, such as prepaying full-time employees and managing multiple campuses and departments with accurate accounting and fund allocation.

How does CarbonHRM handle employee onboarding?

CarbonHRM provides a customizable onboarding process that includes storing and managing non-standard forms, belief statements, and code of conduct documents specific to your church.

Can CarbonHRM integrate with existing accounting systems?

CarbonHRM can integrate with your existing accounting systems, ensuring payroll data is correctly categorized and allocated based on your church's specific accounting codes.

What kind of support does CarbonHRM offer?

CarbonHRM offers dedicated support with a focus on responsiveness and accountability. Unlike other providers, we ensure quick response times and a hands-on approach to resolving any issues that may arise.

Does CarbonHRM handle payroll for multiple campuses?

CarbonHRM is designed to handle payroll across multiple campuses and departments, ensuring that payments are accurately allocated according to each campus's specific requirements.

How secure is the data in CarbonHRM?

CarbonHRM employs advanced security measures to protect sensitive employee and payroll data. These measures include data encryption, secure access controls, and regular security audits.

Can CarbonHRM manage benefits and allowances?

CarbonHRM can manage various benefits and allowances, such as housing, travel, cell phone, gas allowances, and more. These can be easily added to employee profiles and correctly taxed or exempted as needed.

Is CarbonHRM compliant with tax regulations?

CarbonHRM is designed to fully comply with current tax regulations, ensuring that all payroll and tax calculations are accurate and up-to-date with the latest legal requirements.

How does CarbonHRM handle annual reviews?

CarbonHRM integrates your church's annual review process, which can be customized to fit your specific needs. This ensures that performance evaluations and feedback are managed efficiently.

Can CarbonHRM generate custom reports?

CarbonHRM offers robust reporting capabilities, allowing you to generate custom reports based on your needs. This includes payroll summaries, tax details, and employee performance reports.

What types of organizations can benefit from CarbonHRM?

While CarbonHRM is designed for churches, it is also suitable for other faith-based organizations and non-profits with unique payroll and HR needs.

How does CarbonHRM ensure payroll accuracy?

CarbonHRM includes multiple checks and balances to ensure payroll accuracy, from initial setup to regular audits and user-friendly interfaces that reduce the risk of errors.

What web and phone platforms is CarbonHRM compatible with?

CarbonHRM is compatible with various platforms, including all standard web browsers and Android and iOS mobile devices, ensuring you can manage payroll and HR tasks from anywhere.

How easy is switching to CarbonHRM from another payroll provider?

Switching to CarbonHRM is straightforward. Our team will assist you in migrating your existing data and setting up the system to meet your specific needs, ensuring a smooth transition.

Does CarbonHRM support international payroll?

While CarbonHRM is primarily designed for US-based churches, it can be configured to support international payroll needs on a case-by-case basis.

What are the minimum system requirements for our computers and phones if we want to use CarbonHRM?

CarbonHRM is designed to be lightweight and compatible with most modern devices. We recommend using up-to-date web browsers and operating systems on your computers and mobile devices for optimal performance.

Can my organization only use the web app (not using the phone app)?

Yes, your organization can choose to use only the web app. The mobile app is an additional feature that provides convenience but is not mandatory for using CarbonHRM.

Can the CarbonHRM team do the initial setup for my organization, or do we have to do it ourselves?

The CarbonHRM team is happy to assist with your organization's initial setup to ensure a smooth transition.

What are the payment options for trying out CarbonHRM?

We offer flexible payment options, including monthly and annual plans. Our sales team can provide detailed information and help you choose the best option for your organization.

If one of my team members or I go abroad, can we still use CarbonHRM to enter time, manage my team, request time away, etc.?

Yes, CarbonHRM is accessible from anywhere with an internet connection, allowing you and your employees to manage HR tasks and enter time regardless of location.